WHBPC CAMP T&C’s AND CANCELLATION POLICY

This cancellation policy is applicable to all Worcestershire Hunt Branch Pony Club camps.

In the policy below, the term “Worcestershire Hunt Branch Pony Club” refers to the Worcestershire Hunt Branch Pony Club committee with the District Commissioner having the final decision.

In the policy below, the term “camp organiser” refers to the committee member who is leading the scheduled camp.

  • All requests for cancellations must be received by email to the relevant camp organiser and treasure whbpcfinance@hotmail.com who will confirm with the camp organiser and issue a refund if applicable.

  •  Changes will become effective on the date of written confirmation being received.

  • If a doctor’s note or vet’s certificate is provided, the cancellation charge may be waivered at The Worcestershire Hunt Branch Pony Club’s discretion. The camp organiser may offer a partial refund based on the elements of cost that have not already been committed when written confirmation is received (this will vary from venue to venue).

  •  The administration fee is £10.

  • The appropriate cancellation charge, for any reason, will apply based on the cost of your booking, as shown below.

-Initial deposit payment for all camps non-refundable.

-Notice after further instalments have been made, refund minus initial deposit and administration fee, if place can be filled.

-Notice once groups and/or instructors have been allocated, no refund given. The group and/or instructors may not be/may not have been made public and the date of allocation will be at the discretion of the Worcestershire Hunt Pony Club.

-Failure to attend, no refund given.

  • Refunds, if applicable, will be issued upon receipt of bank details, if the original payment cannot be refunded via PayPal.

  • In the event of an individual named on the booking form being unable to attend, a substitution of another member will only be accepted, if the camp is full and at the discretion of the camp organiser based on groups and abilities. If the activity is not full, the cancellation charges as above will apply, and the substituted member will have to pay the normal camp fee. If a substitution is to take place, the administration fee will be charged.

  • There is no option of transfer to another camp/activity and this will be treated as a cancellation, and the same refund policy as above will apply.

  • In the event of there being insufficient numbers booked onto an activity, the Worcestershire Hunt Branch Pony Club reserves the right to cancel or postpone the camp.

  • In the event of cancellation by the Worcestershire Hunt Branch Pony Club, we will endeavour to inform all participants two weeks before the camp is due to take place, although please be aware that this is not always possible. Camp fees paid will be refunded as above. The Worcestershire Hunt Branch Pony Club will have no liability to reimburse any other costs that may have been incurred, including transport costs, etc. If a camp is cancelled by the organisers a proportion of the entry fee may be withheld for administration purposes.